Refund Policy | Webhook-Proof Stripe

14-Day Refund Guarantee

We stand behind the quality of Webhook-Proof Stripe. If the Product does not work as described, you may request a full refund within 14 days of your purchase date.

Eligibility for Refunds

You are eligible for a refund if:

The Product does not function as described in the documentation
You encounter technical issues that prevent you from using the Product, and we are unable to resolve them
The Product is materially different from what was advertised
Your refund request is submitted within 14 days of purchase

Refunds Not Available For

Refunds are not available in the following cases:

Change of mind or buyer's remorse after successfully using the Product
Lack of technical skill or understanding to implement the Product (though we're happy to provide reasonable support)
Requests made after the 14-day refund period has expired
Purchases made with intent to reverse-engineer or compete with the Product
Violation of the license terms

How to Request a Refund

To request a refund, please email us at syncoders@gmail.com with:

Your order number or purchase receipt
The email address used for purchase
A brief description of why the Product did not work as described

We will respond to your request within 2 business days. If approved, your refund will be processed through Dodo Payments and typically takes 5–10 business days from the date of approval.

Refund Processing

All refunds are processed through Dodo Payments, our Merchant of Record. Once approved, the refund will be issued to your original payment method. The time it takes for the refund to appear in your account depends on your payment provider and typically takes 5–10 business days from the date of approval.

Post-Refund License

If you receive a refund, your license to use the Product is immediately terminated. You must cease all use of the Product, including any derivative works or implementations based on it.

Partial Refunds

We do not offer partial refunds. If you are eligible for a refund, it will be for the full purchase amount.

Questions or Concerns

If you're experiencing issues with the Product, please reach out to us before requesting a refund. We're committed to helping you succeed and may be able to resolve your concerns. Contact us at syncoders@gmail.com

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your purchase is subject to the refund policy in effect at the time of purchase.